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NON-Compliant Goods - No Refund Given

08 June 2020

I (Selte SPA) purchased from company Navy Blue OU 10.000 face masks, marked as ‘FFP2-CE’; it turned out that the certifications and test results along with the merchandise could not be used for CE marking and FFP2 certification. The face masks were irregular and could not be sold on the European territory; asked Navy Blue to withdraw them and refund, but they refused and offered to rebuy them at a lower price. The current loss for my company is 20.000 EUR, the supplier and the agent Daria didn’t give assistance or help.

Domenico Papillo

Via C. Romani, 34

20091 Bresso MI


Cell +39 393.567.03.73

Tel: +39 02.610.04.64

Fax: +39

Skype: domenicoselte


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