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“Networking with a difference.” That’s how the eBay team summed up ITC Malta 2025, commercially productive, energising, and genuinely enjoyable. Here are the key takeaways for verified traders.
Refurbished is mainstream. Buyers now expect certified quality, clear grading and warranties as standard.
Partnerships drive results. Reconnecting with key accounts and meeting new suppliers unlocked inventory and demand.
Quality & trust = scale. Consistency in service levels reduces disputes and accelerates repeat orders.
eBay’s team used ITC Malta to meet suppliers and large buyers from across Europe and beyond. With the refurbished and certified pre-owned segments maturing, expectations have risen on consistency, after-sales experience and transparent pricing.
Make quality signals explicit (certification, warranty length, honest grading).
Keep price bands tight; like-for-like comparisons happen fast.
Define repeatable SLAs (shipping, returns, data wipe, accessories) to win larger orders.
First published in the ITC Delegates Directory (June 2025). Updated for web on 15 August 2025.